FAQs

We hope we can answer your question below, but if not, feel free to contact us!

What Is Your Return & Exchange Policy?

• We do not take any returns or do exchanges.

What Is Your Shipping Policy?

• All goods are usually shipped within 5-7 business days. If any product is not in stock it will be shipped in 10-15 business days.

What Is The Best Way To Get In Touch With You?

• You can reach by us filling out the Contact Us form on our website or by calling us at 09530187619, 09351760935. Email us at nazraanabydipti@gmail.com

Do You Do Custom Products?

• Yes, we do. Each custom piece takes us about 10-15 days to make. For custom products, we like you to call us on customer care number so that we can understand all your requirements and deliver a product that will make you happy

I Forgot To Add An Item To My Order; Can I Make A Change Before It Ships?

• Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, yes changes can be made if you inform us in 24 hour. Remember, shipping is free!

Can I Change The Color/Size Of What I Just Ordered?

• Once your order has been submitted successfully, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, yes changes can be made if you inform us in24 hour. Please contact us immediately to cancel the order. for the product you didn’t mean to order.

Can I Make A Change To My Billing Or Shipping Address Before My Package Ships?

• You may change your shipping address after you place an order by contacting customer service below. Typically, you can only do this the same day an order was placed because items are shipping as fast as possible. If an item has already been processed for shipping, you may not be able to change the address. All address corrections are subject to review and can be declined following a security screening.

How Do I Cancel My Order?

• Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone or live chat for immediate assistance.